At LOCO Boxing, we want you to be completely satisfied with your purchase. If you are not satisfyed with your order for any reason, we offer a 30-day return policy for unused and undamaged products. Please review the following Refund Policy for more details:
- Eligibility: To be eligible for a refund, you must initiate the return process within 30 days of receiving your order. The product must be unused, undamaged, and in its original packaging.
- Return Process: To initiate a return, please contact LOCO Boxing's customer service team at info@locoboxing.com or by phone at +44(0) 113 318 0823. Please provide your order number and reason for the return. Once your return request is approved, we will provide you with instructions on how to return the product.
- Refund Processing: Upon receiving the returned product, we will inspect it to ensure that it meets the eligibility criteria outlined above. If the product is deemed eligible for a refund, we will process the refund to your original method of payment within a reasonable time frame.
- Shipping Costs: Please note that shipping and handling fees are non-refundable. Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
- Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately so that we can arrange for a replacement or refund.
- Exchanges: We currently do not offer exchanges. If you wish to exchange a product for a different size or color, please return the original item for a refund and place a new order for the desired item.
- Contact Us: If you have any questions or concerns about our Refund Policy or the return process, please contact us at support@locoboxing.com.